Frequently asked questions

Sizing details

Can I order a different sized head cover?
I create a standard size that fits most. If you need a special sizing, please send me an email with your head measurements and I’d be glad to accommodate to your needs.

RECOMMENDED DELIVERY METHOD

About my DELIVERY METHOD - important to read!
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★Regular shipping - can take up to 30 working days and has no tracking details on the US.
★Eco post - is fast shipping, up to 10 working days+ tracking number.
★Ems post - is the faster shipping up to 3 working days+ tracking number.

From my experience I recommend the Eco post, for several reasons:
1. it's arrived significantly faster than the regular shipping.
2. Eco post has shipment tracking - makes it easier to track the shipment in anytime.


♥♥♥ I highly recommend to choose the ECO post♥♥♥

Do your head coverings require pins?

My turbans and headpieces are ready to wear. Say goodbye to pins, knotting, tying - put it on and you’re good to go. Simple as that :)

Can I wash my Rona Handmade Turban?

Yes! Please gently wash by hand using a mild soap and air to dry. Do not wring.

How would you describe the quality of your turbans?

I design all my own turbans and quality is my first consideration.

My turbans  are sewn with great care to detail. As a result, my turbans are more durable and hold up better to repeated wearing and washing. These details make my turbans more flattering and comfortable, and a better fit.

 

Can I return my order if I'm not satisfied?

Yes. We apply the same money back guarantee to every order. Please note, however, that we only accept returns of products in mint condition. This means in the original packaging with all the original labels attached, with no signs of wear, no traces of makeup, perfume or smoke, without damages or other defects.

 

If you want to return the items you ordered, then follow these steps:

1/ Notify us that that you are returning the item(s) within 14 calendar days after delivery by sending an e-mail to

 ronasturbans@gmail.com

2/ Return your order at your own expense and in mint condition to:

Rona Sabah
Derech carmit 3
Jerusalem 
ISRAEL 9524100

 

 

What fabrics do you use for the turbans?

When we started looking for the right fabric for Rona's turbans, we realised that we would not be

using cotton. It does not stay soft for very long and becomes stiffer every time you wash it.

We tested a lot of fabrics and found that jersey,spandex,skuba,silk&satin were the best option.